India is driving digital transformation in the West

India is building a presence in tech areas like AI and automation, and moving this growing experience into the West.

India’s GDP figures due out 31st August for the quarter are predicted to see a modest increase, with The World Bank predicting growth to recover over the year 2017-2018 and gradually increase to 7.7% in 2019-2020.

70 years on from its independence, India is the fastest-growing large economy in the world, with its $150-billion information technology (IT) industry heralded as a beacon of the economy.

>See also: Mobile payments to digitise India’s economy

India is building a global presence in areas such as artificial intelligence (AI), big data, robotics, cloud and Internet of Things (IoT).

Digital modernisation in the West is increasingly being supported by Business Process Outsourcing (BPO) companies, with many innovations in UK companies being driven by Indian expertise.

Bhupender Singh, CEO of Intelenet Global Services, comments: “70 years of independence has seen India transform into a global powerhouse. Indian technology innovation now positively impacts companies around the globe, and in particular, the UK and US are growing as recipients of Indian IT outsourcing investment.”

“Nearly all Western companies are on the journey towards digital transformation, but going digital is much easier said than done. For those that are not digitally native, the investment that expert Indian companies have made into emerging technologies is crucial for business growth.”

>See also: A digitally transformed India: Microsoft’s Future Decoded event

“Outsourcers have moved on from simply delivering routine tasks. Often, clients expect outsourcers to know their business and the opportunities for innovation better than they do.”

“India has become a powerhouse of digital transformation, with it currently being the world’s largest global sourcing destination. The IT sector contributes around 10% to the gross domestic product and nearly 25% of the country’s exports. The UK and US are facing a shortage of skilled tech workers, and so access to India’s highly skilled talent pool is essential.”

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Nick Ismail

Nick Ismail is a former editor for Information Age (from 2018 to 2022) before moving on to become Global Head of Brand Journalism at HCLTech. He has a particular interest in smart technologies, AI and...

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