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Leveraging Emotion to Improve CX & Elevate Contact Centre Performance
24 March 2020 / Business Skills
Market data, strategies and best practices to create emotional connections that drive growth |
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How advanced are your cloud capabilities?
10 March 2020 / Cloud & Edge Computing
This report outlines three attributes that every I&O professional should prioritize mastering when planning next step... |
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The Near-Realities of AI-Powered Cyber-Attacks
19 February 2020 / Cybersecurity
Adversarial AI will hit organizations across the globe in 2020 and will make every step of the attack chain faster, m... |
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A Leader’s Guide to Innovation Systems
4 February 2020 / Business & Strategy
The pace of change has never been this fast, yet it will never be this slow again. |
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Overcoming challenges to change
4 February 2020 / Business & Strategy
Innovation has become business critical for every industry that wants to keep up with rapidly changing customer deman... |
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Privileged Access Threat Report 2019
30 October 2019 / Cybersecurity
The world is an uncertain place. Particularly for cyber security professionals, many of whom have learned the hard wa... |
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Productivity essentials for business success
11 July 2019 / Business & Strategy
Whether you’re looking to improve productivity now or in the future, a couple of changes can truly transform your com... |
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Building A Security Mindset
3 July 2019 / Cybersecurity
When it comes to data privacy and security, employees expect their employers to safeguard them from malicious attacks. |
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Defending Your Business Infrastructure with Print Security
3 July 2019 / Cybersecurity
The evolution towards a 24/7 accessibility platform for business information has heightened the need for increased se... |
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Five IT Mistakes To Avoid: Expert Insight On Determining Technology Need
3 July 2019 / IT management
Strategic technology deployments can increase productivity, help reduce costs and create new revenue streams. |
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The 5 Levels of Analytics Maturity
17 June 2019 / Data Analytics & Data Science
Do the analytics in your application make you stand out from the crowd? See where your offerings fall on the analytic... |
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