Customer support in the digital age provides a big opportunity for IT departments to make a mark on the business

Why privacy will be completely rewritten as the Internet of Things redefines people’s lives

Users must agree to the new terms of service or cancel their membership

Those awaiting Netflix’s business earnings last month with a degree of trepidation, after its disastrous results towards the end of 2014, need not...

In today’s uncertain political and economic climate, the subscription model has much to offer - but what are the barriers?

55% of UK employees feel they are not provided with access to digital services to do their job sufficiently

An underground marketplace sees people trade money in return for deceptive reviews - but is Amazon doing anything about it?

The complexities of the industry’s SaaS migration and the challenges this poses for traditional software companies

The new G-Cloud 6 seems to be doing well - but it must not lose sight of its core messaging of driving good cloud policies and practices