ITSM isn't dead - it's become central to solving the most pressing of IT management challenges, so how can we make it relevant in 2016?

The rise in prominence that e-commerce and online trading have seen within the past decade is undeniable – but what do businesses require from...

Personal assistants have been around for thousands of years - Eric Montague at ...

The UK's chief scientific adviser has urged the government to adopt the technology that powers cryptocurrency Bitcoin to run various public...

Companies need to create collaborative and flexible work environments to keep up with start-ups, millennials’ demands and the digital age

It can a huge challenge to manage the connectivity between legacy systems, when an organisation has dozens of brands, all with separate IT set-ups...

Investing in B2B customer service used to be a choice - now it is an expectation that is necessary for companies that want to remain competitive...

The lack of individuals with technical skills is one of the biggest threats to UK business. Yet, the danger we now face, by focusing too much...

How can businesses more effectively engage with their customers and keep them onboard? Research shows that many companies should be going back to...

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