AI is increasingly being used to complement customer-brand interactions - what steps companies can take to harness this disruptive technology?...

CP Gurnani, CEO of Tech Mahindra, one of India’s biggest IT success stories, runs his company with a keen nose for opportunity and one eye on the...

As industry after industry shifts to an economy powered by the internet, it is demanding new infrastructure requirements

Blockchain is helping to solve many of Africa's banking infrastructure problems and connect some of the continents’ more disparate and underbanked...

Europeans paid with contactless cards 3 billion times in the last 12 months – cementing the payment method’s growing popularity

Digital-first demand continues to drive change in the banking and insurance sectors

Facebook's chatbot army heralds a new dawn in AI, but can the same technology help fight cybercrime and increase network security?

Business models with sharing and transparency at their core continue to thrive – but what other tech-driven transformations can we expect in the...

The are certain steps businesses need to take in order to avoid the pitfalls of automating certain processes: here are some do's and don'ts

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